The AI Hype at Pack Expo

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The AI Hype at Pack Expo — And Why It’s Mostly Smoke   Walk the aisles at Pack Expo these days, and you’ll see it everywhere: “AI-powered this,” “machine learning that,” “autonomous intelligence embedded.” It’s become the theme du jour, the umbrella under which nearly every technology—and every exhibitor—wants to live. But here’s the painful…

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The Missing Link in System Success: Aligning People, Process, and Data

In our first post, we explained why system implementations often stumble — it’s rarely the platform, and almost always the data. In our second, we normalized the fact that data refinement is part of the journey, not a sign of failure. But there’s one more ingredient needed for success: alignment. Without alignment between people, process,…

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Why Data Refinement Is Normal (and Necessary) in System Implementations

In our last post, we talked about why system implementations often stumble — and how the problem usually isn’t the platform, but the data that feeds it. Today, let’s take that idea further: refining data is not a one-time task. It’s an ongoing process, and that’s okay. The Expectation vs. The Reality Most teams approach…

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