Overview

The Sales Consultant is essential in ensuring the seamless execution of an organization's objectives. This role acts as a liaison between clients and operations, promoting effective communication and collaboration to optimize the sales process and boost customer satisfaction. The Sales Consultant is accountable for delivering sales that align with clients' expectations and requirements, all while upholding professionalism and ethical sales practices. It is crucial for the Sales Consultant to genuinely understand client needs, rather than merely focusing on selling.

Name

The contract work shall be conducted under the name of Dazmii and shall maintain supporting services for office tools, software, marketing, travel, insurance, and health coverage necessary for performing services.

Day-to-Day Operations

The Sales Consultant shall provide their full-time (160hrs a month) services and best efforts on behalf of the contract. The Sales Consultant shall receive a hourly pay for services rendered to the contract. Dazmii shall have primary rights to manage and control the contract and its business.

Efficiently manage and allocate resources to ensure optimal utilization and prevent over-allocation within the defined scope. Dedicate the majority of time to managing contracts, focusing on resource allocation, scheduling, planning, and reporting.

The Sales Consultant reports directly to the Sales Director.

Key Responsibilities

The Operations Coordinator is responsible for monitoring operational performance, maintaining accurate records, and addressing customer inquiries. Key responsibilities include:

Sales

1. Engage in Proactive Sales Activities
   • Conduct sales initiatives with potential clients to explore both new and existing service and product expansion opportunities.
   • Leverage market insights and client feedback to identify potential areas for growth and expansion.
2. Foster Continuous Contact
   • Cultivate and nurture relationships with clients and industry professionals, ensuring regular and meaningful interactions.
   • Focus on building and sustaining long-term relationships that go beyond transactional interactions.
   • Participate in discussions and events to network and uncover new sales opportunities organically.
3. Identify Sales Opportunities
   • Actively listen and engage in conversations to pinpoint potential sales opportunities.
   • Utilize insights gained from client interactions to tailor offerings that meet client needs and expectations.
4. Define a Clear Scope
   • Ensure that the scope of work is well-defined, realistic, and transparent.
   • Provide clear documentation and communication to eliminate any ambiguity regarding deliverables.
   • Collaborate with clients to align on expectations and outcomes, ensuring a shared understanding of project objectives.

By focusing on these areas, sales efforts can be more targeted and effective, ultimately leading to stronger client relationships and successful expansions in services and products.

Referrals

Generating sales through referrals and identifying service expansion opportunities are vital strategies for business growth. Here’s a concise overview of both:

Generating Sales Through Referrals

1. Power of Referrals:
   • Referrals come from satisfied customers, building trust and credibility, which can lead to shorter sales cycles and higher conversion rates.
2. Developing a Referral Program:
   • Incentives: Create a program that rewards customers for referrals with discounts or exclusive offers.
   • Ease of Use: Provide simple tools like referral links or shareable content to encourage participation.
3. Encouraging Customer Engagement:
   • Feedback: Regularly gather customer feedback to ensure satisfaction, which boosts referral likelihood.
4. Communication:
   • Stay in touch through newsletters and reminders about the referral program.
5. Leveraging Social Media:
   • Social Proof: Encourage customers to share their experiences online, using testimonials to enhance credibility.

Identifying Service Expansion Opportunities

Clients often begin with a single requirement but soon find themselves in need of additional services. Dazmii excels in aiding clients by tackling complex and labor-intensive tasks, offering customized just-in-time services that are readily available as needed. This flexible approach provides an agile solution, ideal for clients requiring support during intense bursts of activity or specific project phases. By understanding the evolving needs of clients, Dazmii can effectively expand its service offerings, ensuring that clients receive comprehensive support throughout their journey. This adaptability not only enhances the client experience but also positions Dazmii as a trusted partner capable of managing dynamic and multifaceted projects.

1. Quality Relationships
   • Proactive Communication: Initiate regular communication, not just when needing to sell.
   • Value-Added Services: Offer additional services beyond the core product/service to demonstrate commitment.
   • Performance Tracking & Reporting: Provide transparent reports on progress and results.
   • Relationship Management Tools: Utilize CRM systems or other tools to manage client interactions efficiently.
   • Feedback Mechanisms: Establish systems for soliciting and acting upon client feedback.
   • Conflict Resolution: Develop strategies for addressing and resolving conflicts promptly and fairly.
   • Personalized Approach: Tailor communication and interactions to the specific client's preferences and communication style.
   • Continuous Learning: Stay updated on industry trends and client's business developments.
2.  Services
   • Recognize opportunities to further support a client based on what they need.
   • Creative sales identifying how can we help.

Compensation

Compensation will be in the form of hourly pay and is subject to increase based on Resource Manager’s discretion, however, never lower than the amount specified in this contract. Dazmii performs work in the form of Roles. Roles are defined in Appendix A and work is delegated and compensated defined herein.

Pay Rates vary based on role and experience, however, this position is salary.

To clarify the application of pay rates, each contract may include opportunities for pay increases. Any decision to raise pay for a specific ticket, resource assignment, or contract rests solely with the Resource Manager's discretion. It is important to note that an increase granted for a particular ticket, resource assignment, or contract does not establish a new default pay rate for that role or employee.

Employees may also be eligible for a merit-based pay raise, which can set a new default pay rate. However, it is essential that this new pay increase is clearly communicated to the employee as an official change in their pay rate.

This position is subject to receive a bonus, however, based business performance and is not guaranteed.

Medical Benefits

1099 Contractor is not eligible for medical benefits. W2 employees are eligible for medical benefits.

Personal Time Off

Personal Time Off is not paid and is not to be confused with Paid Time Off. Employee agrees to be available full-time billable employment with no less than 30 business days a year of absences.

Term/Termination

The terms of this Agreement shall be for a period of 1 year, unless the contractor request in writing to a shorter period. Should the partnership be terminated by unanimous vote or primary business owner, the assets and cash of the partnership shall be used to pay all creditors, with the remaining amounts to be distributed to the partners according to their proportionate share.

Code of Conduct

Code of Conduct is applicable outside business relations and each contractor agrees to maintain a code of conduct that is in the best interest of Dazmii. Behavior that negatively impacts or impedes Dazmii’s credibility will sever this agreement leaving partnership nullified.

Disputes

This Contractor Agreement shall be governed by the laws of the State of Arizona. Any disputes arising between the partners as a result of this Agreement shall be settle by arbitration in accordance with the rules of the American Arbitration Association and judgement upon the award rendered may be entered in any court having jurisdiction thereof.